Medix Staffing Solutions

11/13/23 I received an email from a Tom Cusack, from medix recruiting me for a position working with the IT departments in healthcare settings. Basically I would assists new hire CAT Scan Technologists learn there facilities patient tracking/billing software.

( I have been an X-Ray/CAT Scan Technologist over 30 years). I told Tom I had little to no IT experience. He assured me that was fine, they were looking for MY experience. After being nagged to take an aptitude test ( a colleague of his was supposed to email me the particulars to set up this test), I never received the email from this person.

Tom called me to ask when I was going to take the test, and when I explained I hadnt received an email from anyone other than him (he seemed annoyed and questioned me as though I was lying). that day HE emailed me the test information. I signed up within an hour of receiving his email, took the test within a few days, communicating with Tom along the way, and emailed him immediately after completing the test. It is now February 2024, and Ive never heard anything from Tom, or Medix.

Even if my test score was not what they needed, a simple email would be the right thing to do.

I have a job actually I have a career, over 30 years.

I am insulted that Medix wasted MY TIME. This company seems like a school project. I will warn anyone and everyone about my experience.

Ive never experienced such unprofessional behavior. Especially since THEY reached out to me.

My complaint, where should I start? I was contacted about a position that I was a good fit for.

I should mention that medix contacted me, I did not contact them. I am informed that I must complete all of my onboarding documents ASAP. I jump through their hoops as quickly as I can and complete all the necessary paperwork. Next up a drug screen, I am scheduled to take the screening in Connecticut, I live in Pennsylvania and the position is in Pennsylvania.

After getting that issue cleared up I am told to go to a testing site here in PA. While I am about to leave the house to go get the screening done I am told they sent me the wrong testing site, I am to go in the complete opposite direction to another site, glad I called them to confirm my appointment. Off to a great start and it gets worse. I was informed the position will start the first week of October 2021.

After rushing to get all the formalities handled on my end I am contacted again and was told by my recruiter that I wont start until November. I did get to start 11/01/2021 but that did not go smoothly either. The company I worked for who medix claimed was the one for all the mix up doesnt even have my workstation set up completely. I went two and a half almost three months without a phone or extension so I basically can not perform my job tasks.

Then less than a month later my contact emails me stating she is no longer my contact and I will be dealing with a new person. Ok fine I get it people move on to new and better things. I reach out to my new contact and explain that things are not going well and I do not have a phone at work and things are not going well at the position. I ask for a new assignment because I am disgusted with how the company I am placed at is treating me and that I do not seem to matter.

The new contact says they have no positions available. More like medix doesnt want to help and are just concerned with me making them money.

I stick it out with this position and in July 2022 I have another contact with medix. If you are counting that makes three contacts in less than a year. I again ask for another assignment which I have done several times.

Did I mention this was a 6 month contract and I am well beyond that point? I was not asked if I wanted to continue on and medix and the company just decided for me to extend the contract. Now Im 10 months in and still a temp. I want a new position at another company and tell medix this.

It is now august and I injure my back outside of work and have a pinched nerve.

I see a chiropractor who gives me a note stating I need to take the week off because I am in horrible pain. I return to my job the following week and work for about two hours until I cant take the pain anymore. I ask for the company to provide me with a lumbar support to see if that helps and they tell me I need a note from the doctor. I am sorry did I just not provide you a note for my absences?

Finally having enough I contact medix and tell them about the situation. I am informed the account manager will handle the situation and inquire as to why I am still a temp. I am instructed to not contact my manager at the site and to let them handle it. I am terminated due to a miscommunication, thats funny because when I stopped communicating after being told to do so I am now out of a job.

Way to go medix now I am screwed physically and monetarily. Do not use the joke of a staffing agency.